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New Curriculum for Long Term Care Managers & Supervisors
Caregivers Corner - May 2002
The Leadership Development Series for Long Term Care Managers is the Institute's newest curriculum.  This 40-hour course is designed to help all members of the leadership team strengthen their working relationships toward improving the overall effectiveness of the nursing home.  Throughout the series, leadership personnel, managers and supervisors from all departments learn to understand and enhance the unique gifts that each contributes to the team.

Each class session focuses on a particular area of importance to both new and seasoned managers.  Interactive participation encourages application of the learning concepts to practical situations found everyday in a resident-centered, community-oriented nursing home environment.

For Long Term Care Managers

Ten  4-Hour Sessions Cover the Following Topics:
Session 1
Session 2
Session 3
Session 4
Session 5
Session 6
Session 7
Session 8
Session 9
Session 10		 Effective Leadership
Communication
Conflict Resolution
Teams & Teamwork
Job Coaching
Effective Delegation
Cultural Awareness
Performance Appraisal
Time & Stress Management
Change Management
Tailored to the needs of the long term care profession, the learning series...
Supports leadership values that include promoting trust, respecting individuality, and treating staff as we want staff to treat residents
Explores communication and conflict in terms of perceptions and assumptions, individual styles and useful strategies for negotiating Win-Win agreements.
Discusses stages of team development, as well as how having a variety of individual strengths and team player styles among members benefits the entire team to achieve organizational goals
Examines performance appraisals and job coaching as valuable tools to: promote employee development, identify factors contributing to marginal performance, set clear expectations, and provide constructive support and feedback for performance improvement
Explores common barriers to delegation and offers guidance for deciding what to delegate, to whom, and with appropriate levels of responsibility and authority to carry out the delegated tasks
Stresses the importance of cultural awareness to promoting a level of understanding between people to be able to work with and for each other with respect and harmony
Addresses the importance of managing our time in a way that integrates commitments with values and relationships, and focuses on how stress reveals itself in our lives as well as techniques for coping with it.
Supports a positive approach to dealing with changes that are so much a part of our everyday experience, and helps us remove barriers that contribute to difficult transitions which are so often accompanied by feelings of loss and turmoil.

Myrna Eshleman, BSN, MScN instructed a pilot of the Leadership Development Series that concluded in May and was attended by 11 managers from a Pennsylvania based nursing home. As the course unfolded, she observed how, individual levels of participation increased and class members developed a strong rapport with each other.  By the end of the series they were viewing each other as valuable resources and as an important support system for dealing with many of their workplace challenges. 

One participant stated it well, "It helps to realize more of what is going on in other departments so that we can help each other solve problems that arise in our own department."

To learn more about the Leadership Development Series contact the Institute�s Director of Educational Services.

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