The Career Development Series
Research demonstrates that the long term care industry
loses approximately 40% of its nursing assistants before
they have completed their 90-day probationary period.
Employers have attempted to battle this trend using a
variety of incentives to recruit job candidates and improve
retention rates during this critical time. One such incentive
providers can offer to new hires is the Career Development
Series (CDS). CDS assists in the successful transition
of new hires by addressing those areas in which employee
skills development is badly needed, yet often neglected.
A series of two-hour seminars delivered over 13 weeks
(90 days) covers topics vital to helping staff function
effectively in the workplace.
In any care environment that aspires to be a safe and
humane dwelling for residents and their caregivers, the
quality of life is closely bound to the quality of the
relationships of all those who live and work there. The
Career Development Series focuses on easing some of the
challenges faced by new employees entering this complex
working environment. CDS is a content-rich training program
that emphasizes relationships and relational skills development
for staff working in long term care. The program is a
useful tool for orienting newcomers during their first
90 days of employment to help them make sense of and
navigate the many inherent complexities of their work.
Pilot implementations of the program have proven equally
helpful to incumbent employees to address issues of workplace
morale and building team capacity.
The training curriculum for frontline staff is designed
to:
- Reinforce and enhance previous training and orientation
- Improve the working environment for staff at all
levels
- Develop early, positive interventions for "at-risk" employees
- Improve employee retention and job satisfaction
Career Development
Series Syllabus |
| Week 1 |
“Is That a Chip on Your Shoulder?” Nursing
Assistant Role & Responsibilities, Attitude & Ethics |
| Week 2 |
“What Did You Say? That's Not What I Heard!” Communication
Skills |
| Week 3 |
“Are You Being Served?” Customer
Service |
| Week 4 |
“So Much to Do, So Little Time...” Setting
Goals, Time Management |
| Week 5 |
“All in the Family” Understanding
Family Dynamics |
| Week 6 |
“Colors of the Rainbow” Cultural
Diversity |
| Week 7 |
“Professional Partners” Building
Your Team |
| Week 8 |
“Walk a Mile in My Slippers” Aging
Sensitivity & Dispelling
Myths |
| Week 9 |
“When the Norm is Not Enough” Handling
Special Needs Clients |
| Week 10 |
“Running on Empty” Stress
Management |
| Week 11 |
“Uh-Oh, Freddy's on a Tear Again” Managing
Difficult Clients |
| Week 12 |
“He Said, She Said, Go Figure...” Getting
Along & Conflict
Resolution |
| Week 13 |
“Survey Savvy” Understanding & Preparing
for the Survey Process |
[Item:
CDS] Download Order Form [PDF requires Adobe
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